Find answers to common questions about our platform, tokens, and services.
Account, purchases, and wallet information
For signing up, we currently only require your email address. When you buy large amounts of BVD tokens, we might require you to submit personal information for AML compliance. Please read our terms and conditions before signing up.
Choose a strong password you can remember clearly. Write down your cryptographic recovery phrase and store it safely - we cannot recover lost passwords. Never share your recovery phrase with anyone. For additional security, enable 2-factor authentication in your account settings.
After logging in, click the BUY button. Enter your desired amount and select your payment cryptocurrency. You'll be shown a deposit address and the amount to send. Once we receive your funds, tokens are automatically sent to your account based on the current price.
The minimum purchase amount is $100 USD. This ensures that transaction fees don't consume a significant portion of your investment.
Once your payment is confirmed on the blockchain, tokens are automatically sent to your account. The exact time depends on network traffic and required confirmations for your payment method.
For security reasons, withdrawals are processed manually. We aim to send your payment within 24 hours. We're continuously working to improve payout times.
No. When you create an account, you automatically get a built-in wallet. All wallets are encrypted with your password. Make sure to save your recovery phrase - forgetting your password without it will result in permanent loss of tokens.
Yes. BVD tokens are built on the WAVES blockchain, so you can use any WAVES-compatible wallet to store your tokens securely.
We currently support USDT (ERC-20), USDC, TUSD, ETH, BTC, and TRX for withdrawals. We continue to expand supported options as the platform grows.
We use third-party services to calculate token prices. If any service is under maintenance or experiencing issues, we temporarily pause trading to prevent price discrepancies. Orders will resume once all systems are operational.
About our algorithmic trading system
Our system uses data-driven algorithms to execute trades automatically 24/7. Multiple strategies run simultaneously, analyzing market conditions and executing trades in milliseconds. The system is backtested against historical data and includes built-in risk management.
The system currently trades on Binance, one of the largest and most liquid cryptocurrency exchanges. As we grow, we plan to integrate additional exchanges to improve execution and diversification.
Profits are calculated weekly based on the trading system's performance. 80% of generated profits are distributed to BVD token holders proportionally to their holdings. Distributions occur every weekend.
No. You can buy or sell BVD tokens at any time. However, we recommend holding for at least a few weeks to see meaningful returns, as the system's performance varies with market conditions.
Your dashboard shows your token holdings, profit distributions, and transaction history. We also publish weekly reports on overall fund performance so you can track how the system is performing.
Our system includes risk management controls that automatically reduce exposure during high volatility. While no system can guarantee profits, our algorithms are designed to limit losses during adverse market conditions.
Currently, we do not trade derivatives or use leverage. We believe these products pose too high a risk to our users. The system trades spot markets only.
About our referral program
No, we have a selective application process. We want to ensure quality partnerships and prevent spam. Only applicants who demonstrate genuine interest in promoting our platform professionally are accepted.
Contact us at contact@bitvested.com with your motivation and how you plan to promote Bitvested. We review all applications and respond within a few business days.
Share your unique referral link with your audience. When someone registers and purchases tokens through your link, you earn a commission. We provide marketing materials to help you promote effectively.
Affiliates earn 5% commission on every token purchase made through their referral link. Payments are made monthly in your choice of USDT, USDC, or TUSD, with a minimum payout threshold of $50.
Yes. The affiliate dashboard shows real-time statistics including link clicks, registrations, purchases, and pending payouts. You can track your performance and earnings at any time.
Can't find what you're looking for? Our support team is here to help.